The Sebel Auckland Viaduct Harbour Hotel, Auckland ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

85-89 Custom Street West, Auckland, New Zealand, 1010

The Sebel Auckland Viaduct Harbour features luxury suites and apartments with panoramic views of the marina, Harbour Bridge, and the city. This 4.5-star hotel is ideal for business and leisure travelers, offering direct access to the harbour walkway and numerous restaurants.

Rooms & Amenities

Each apartment provides an LCD TV with satellite channels, a kitchen with a refrigerator and stovetop, and a private bathroom with bathrobes and free toiletries. The Sebel Auckland Viaduct Harbour offers air-conditioned accommodations featuring full kitchen and laundry facilities.

Dining Options

Alfresco dining at Mecca Restaurant and Bar, located within The Sebel complex, allows diners to soak up the atmosphere of the Auckland Viaduct. Guests can also enjoy in-room dining options to further enhance their culinary experience.

Leisure & Services

The Sebel provides leisure facilities including a hot tub and fitness center. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby.

Nearby Attractions & Transportation

Located adjacent to Auckland's central business and shopping district, The Sebel Auckland Viaduct Harbour is within a 10-minute walk of multiple shopping and dining options. Nearby transport includes bus stops and the Auckland Ferry Terminal, all within walking distance.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe One-Bedroom King Suite

Max:

3 persons

72 m²

Bed options:

1 King Size Bed

Sea view

Shower

Heating

room details

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Executive One-Bedroom Queen Room

Max:

2 persons

90 m²

Bed options:

1 King Size Bed

Shower

Heating

room details

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One-Bedroom Suite

Max:

2 persons

50 m²

Bed options:

1 King Size Bed

Sea view

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Auckland 1.7 mi

Airports

Auckland (AKL) 17.7 mi

Train

Train Station - Britomart1700 ft

Train Station - Grafton 1.6 mi

Bus

Bus stop700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spacious Comfort

“The room felt more like an apartment than just a hotel room, with plenty of space to relax and unwind.” view full review

Full Kitchen Joy

“Having a full kitchen was a game changer for us; we loved cooking our own meals and enjoying them on the balcony.” view full review

Perfect Balcony

“I absolutely loved sitting on the balcony, sipping a drink, and taking in the beautiful marina views.” view full review

Easy Parking

“Onsite parking made our stay incredibly convenient and stress-free, allowing us to explore without any hassle.” view full review

General

No smoking on site
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Security
Elevator
Smoke detectors
Fire extinguishers
Key card access

Guest Parking

Electric kettle
Dryer
Cookware/ Kitchen utensils

Services

Laundry
Dry cleaning

Children

Cribs

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Washing machine
Free toiletries

Self-catering

Electric kettle
Dryer
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

85-89 Custom Street West, Auckland, New Zealand, 1010

Map view

85-89 Custom Street West, Auckland, New Zealand, 1010

City landmarks

Tower

SkyTower

2400 ft

Parks

Auckland War Memorial Museum

1.4 mi

Viaduct Harbour Ave

Viaduct Harbor

2600 ft

Gallery

Auckland Art Gallery Toi o Tamaki

4200 ft

Square

Aotea Square

4100 ft

Broadway Theatre

Aotea Centre

3100 ft

Stadiums

Spark Arena

4800 ft

Parks

Albert Park

4300 ft

Events

SKYCITY Auckland Convention Centre

3100 ft

Public Building

Auckland Town Hall

4400 ft

Auckland CentralNew Zealand

Queen Street

3500 ft

Square

Takutai Square

2100 ft

Harbor

Queens Wharf

2100 ft

Shopping Area

Victoria Park Market

3800 ft

Level 3 130 Quay Street Waitemata Harbour

Britomart

2100 ft

Square

Vulcan Lane

4200 ft

Square

Wynyard Quarter

2300 ft

Queen Street Aotea Square

Statue of Sir Dove-Myer Robinson

2400 ft

Church

St Matthew-in-the-City Church

2500 ft

Bridges

Auckland Harbour Bridge

1.3 mi

Queens Wharf Auckland Harbourfrony

The Lighthouse by Michael Parekowhai

2100 ft

Events

SKYCITY Auckland

2700 ft

Libraries

Central City Library

4200 ft

Nearby

Museums

New Zealand Maritime Museum

700 ft

Church

St Patrick's Cathedral

1100 ft

Events

ANZ Viaduct Events Centre

1600 ft

Harbor

Princes Wharf

1200 ft

Bridges

Wynyard Crossing

1300 ft

Ferry Building 99 Quay Street

Ferry Building

1200 ft

Auckland CentralNew Zealand

Coast-to-Coast Walkway

600 ft

Restaurants

Monsoon Poon

1000 ft

Hobson St.

Oyster and Chop

500 ft

95-97 Customs Street West Market Sqaure

Giraffe Restaurant

300 ft

85-87 Customs Street West Viaduct Harbour

The Fox

300 ft

85-87 Customs Street West Viaduct Basin

Frida Cocina Mexicana & Tequila Bar

300 ft

85-89 Customs Street West Viaduct Basin

The V Grill

900 ft

95-97 Customs Street West

The Viaduct Grill

300 ft

99 Customs Street West Unit J

The Parasol & Swing Company

400 ft

7 / 204 Quay Street

Reviews and Ratings

Feedback from previous guests about their experience.

66%

liked the hotel and would stay again

Great location

Large fridge in room

Expensive dining

Inexperienced wait staff

6.6/10

Nice

Rooms

7.1

Location

8.3

Service

7.4

Dining

5.0

Julian

United Kingdom, April 2024

5.2/10

The hotel offers a great view over the Basin, although the rooms are in need of serious renovation and proper cleaning. The location is unbeatable for access to all the restaurants on the waterfront and the city center, but prices are relatively high. The dining experience could be improved as it is overpriced with poor quality food.

Rooms

5.0

The rooms had a great view over the Basin, but are very tired and in need of serious renovation. They were tidy and clean, but a little outdated.

Service

7.0

The staff were very attentive and welcoming, sorting out any issues promptly.

Location

8.0

The location is unbeatable, looking straight out at the restaurants on the viaduct and offering easy access to major roads.

Dining

5.0

The dining experience was farcical with eye-watering expensive and horrible food. Better options available in nearby restaurants.

Facilities

5.0

Facilities such as dry cleaning and laundry were available but lacked value for money.

Peter

United States of America, February 2024

7.6/10

I had a thoroughly enjoyable stay at the hotel. The rooms were excellent, overlooking the multi-storey car park, offering a spacious layout with convenient amenities like a large fridge, cooktop, dining table, and washer/dryer. Being a one-bedroom unit, I could easily close the door for privacy.

Rooms

9.0

The rooms were excellent and thoroughly enjoyable, equipped with great amenities.

Service

8.0

The service was very nice, with capable and efficient staff who were extremely helpful. Despite looking a bit tired, the staff was lovely and attentive, making the stay pleasant.

Location

10.0

The location of the hotel was amazing, right on the harbor with direct access to restaurants and bars. Being on the viaduct promenade, it provided easy access to various dining options and shops, making it a prime spot to explore the area.

Dining

5.0

The dining experience was disappointing, with eye-wateringly expensive options and inexperienced wait staff. The food quality was poor, impacting the overall satisfaction of the stay.

Facilities

8.0

The hotel offered great facilities, including dry cleaning and laundry services, adding convenience to the stay.

Great location

Expensive dining

United States of America, January 2024

7.0/10

My stay at the hotel was a mixed experience. The rooms were equipped with a washing machine and dryer, which was very convenient at the end of my holiday. They were clean and comfortable, but unfortunately not soundproof. The service was a bit lacking as they attempted to charge for the room on the last night, but overall, they were nice and helpful. The location was excellent, with a view over the marina at Viaduct Harbour from my room. However, the dining options were disappointing and overpriced. Despite these drawbacks, the hotel is worth considering for its great location and overall comfort.

Rooms

8.0

The rooms were good and clean, quiet, and very comfortable.

Service

7.0

The service was a bit lacking as they attempted to charge for the room on the last night, but overall, they were nice and helpful.

Location

9.0

The location was worth it, with a view over the marina at Viaduct Harbour from my room.

Dining

5.0

The dining experience was far from satisfactory with eye-watering expensive prices and horrible food.

Facilities

The hotel offers home-made products for dining.

Michael

United States of America, November 2023

5.4/10

My stay at the hotel was a mixed experience. The location was fantastic, close to the Viaduct and Queen St, but the room had its flaws with noise from a club below and a lack of amenities like no milk for coffee. The service was hit or miss, with some staff being welcoming while others were unwelcoming. Dining options were subpar with high prices and inexperienced staff. The hotel had decent facilities but showed signs of wear and tear.

Rooms

6.0

The room was okay, with a decent bed and a reasonable size, but the noise from the club below and lack of milk for coffee were disappointing. The dated bathroom and tired look were also noticeable.

Service

5.0

The service varied from great and welcoming to unwelcoming and threatening, making it inconsistent overall.

Location

7.0

The location was ideal, near the Viaduct and Queen St, putting it right in the middle of all the action. However, noise could be an issue due to the proximity to a club.

Dining

5.0

The dining experience was a letdown with eye-watering prices, inexperienced staff, and horrible food quality.

Facilities

6.0

The hotel had decent facilities, but signs of wear and tear were evident, reflecting a somewhat tired ambiance.

Stephen

United Kingdom, October 2023

6.4/10

The hotel offers spacious rooms with kitchen and laundry facilities ideal for longer stays, though initial room satisfaction was lacking, but the Duty Manager provided alternative options promptly. The service was generally good, with friendly restaurant staff. The location is excellent near the waterfront, Viaduct, and Queen St, making it convenient for exploring the city. The dining experience was below par in terms of food quality and service. The facilities are decent overall.

Rooms

7.0

The room was large with a separate bedroom, great kitchen, and laundry facilities.

Service

7.0

The service was generally good, with friendly staff.

Location

8.0

The hotel's location near the waterfront, Viaduct, and Queen St offers plenty of options for activities and exploring the city.

Dining

5.0

The dining experience was not satisfactory, with overpriced and unappetizing food.

Facilities

6.0

The hotel offers basic facilities for a comfortable stay.

Debbie

United Kingdom, August 2023

7.0/10

The hotel room was spacious and had a great view of the sky tower, which suited our needs with its convenient amenities like the kitchen, washing machine, tumble dryer, and iron & board. However, the proximity to a noisy bar that stayed lively well past midnight was a drawback.

Rooms

7.0

The rooms provided a spacious layout with a wonderful view of the sky tower and contained all the necessary amenities for a comfortable stay.

Service

9.0

The service was exceptional, with staff going out of their way to accommodate our requests and being responsive throughout our stay.

Location

8.0

The location was ideal for exploring the nearby waterfront promenade, abundant restaurants, and bars, perfect for sightseeing and dining. However, staying on the 1st floor on a weekend could be noisy due to the DJ at the bar underneath.

Dining

5.0

While the dining options were varied and satisfactory, the experience was dampened by the high prices and inexperienced wait staff, resulting in a less-than-ideal dining experience.

Facilities

6.0

The hotel facilities were average, providing the necessary amenities without any standout features.

Jean

United Kingdom, July 2023

6.2/10

My stay at the hotel was a mix of positives and negatives. The location was great, offering a lovely view and close proximity to the city center and restaurants. The room, although matching the pictures and well-equipped, wasn't ready on time, leading to a delay in check-in. The service was friendly but lacked promptness. The dining experience was dreadful, with overpriced and inedible food. Despite these drawbacks, the facilities were decent, and the hotel's location was ideal for exploring the area.

Rooms

7.0

The room was exactly as per the picture we had seen when we booked, containing all necessary amenities like a kitchen, washing machine, and iron & board. However, it wasn't ready for check-in on time, leading to a few hours of waiting, which was disappointing.

Service

6.0

While the staff were friendly, their service lacked efficiency and promptness, which was a letdown.

Location

8.0

The location was great with a beautiful view and close proximity to the city center, ferries, and numerous restaurants. However, the cleanliness issue with thick dust on the glassware shelves was unacceptable.

Dining

5.0

The dining experience was far from satisfactory, with eye-watering prices, inexperienced staff, and inedible food. It was a dreadful experience overall.

Facilities

7.0

The facilities were decent, but the lack of attention to cleanliness in some areas was noticeable and could be improved.

James

United Kingdom, June 2023

8.6/10

I had a wonderful stay at the hotel with its fantastic views and the convenience of charging back to the room at affiliated restaurants. The only downside was that my room wasn't ready upon arrival.

Rooms

8.0

The room had a fantastic view and I could easily charge back to my room at affiliated restaurants.

Service

9.0

The staff went above and beyond, especially for my husband's birthday. They were lovely and the location in the city was fabulous.

Location

9.0

The hotel's location was excellent, being right among the viaduct at the Viaduct Harbour in Auckland. It was close to the city center, ferries, and plenty of restaurants.

Dining

8.0

The dining experience was great, especially the breakfast at MSocial. Fresh salads were a highlight.

Facilities

9.0

The facilities were top-notch, with excellent options for dry cleaning and laundry.

Fantastic views

Room not ready

Thomas

United Kingdom, May 2023

6.8/10

The hotel had mixed aspects with a smaller bed in a tidy, slightly outdated room, but the spacious suite with kitchenette and laundry facilities was a plus. The service shined with helpful and welcoming staff, yet the dining experience left much to be desired. The location was unbeatable right on the harbor, although a better view was expected. Overall, a solid choice with room for improvement.

Rooms

7.0

The room was tidy and clean although a little outdated, but the spacious suite with kitchenette and laundry facilities was a great feature.

Service

9.0

The staff were very helpful on check-in and checkout, making the experience enjoyable.

Location

8.0

The location was amazing right on the harbor, with a lively atmosphere and close proximity to many dining options.

Dining

5.0

The dining experience was far from ideal with expensive, unappetizing food and inexperienced staff.