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The Sebel Auckland Viaduct Harbour Hotel, Auckland

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From166US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

85-89 Custom Street West, Auckland, New Zealand, 1010

The Sebel Auckland Viaduct Harbour is situated on the waterfront in the central business district of Auckland, offering easy access to attractions and dining options. This 4.5-star hotel boasts panoramic views of the marina, Harbour Bridge, and the city skyline. Its location is convenient for both business and leisure travelers, providing a quintessential Auckland experience. Direct access to the harbor walkway enhances the hotel's appeal, allowing guests to explore the vibrant neighborhood.

Location

Strategically located adjacent to the Viaduct Harbour, the hotel is within a short walk of major attractions. Guests can access shopping districts along Queen Street and heritage buildings housing trendy boutiques and oyster bars at Britomart. Public transportation options are readily available, enhancing connectivity to other key areas such as the Sky Tower and University of Auckland. Private parking is also offered at a daily rate, making it convenient for those traveling by car.

Rooms

The hotel features luxury suites and apartments designed for comfort. Each room includes an LCD TV, a furnished balcony with views of either the harbour or the city, and a full kitchen equipped with modern appliances. Open-plan studios are available, providing a living area with a flat-screen TV and an iPod docking station, alongside well-appointed bathrooms featuring separate showers and baths. Many units also include laundry facilities, catering to both short and extended stays.

Eat & Drink

Mecca Restaurant and Bar, located within the hotel complex, offers alfresco dining with a European and Mediterranean influenced menu. Guests can savor cooked-to-order breakfasts on weekdays and enjoy in-room dining options throughout their stay. The hotel is located near five select restaurants and bars within the Viaduct area, providing a variety of dining experiences to suit different tastes. The vibrant atmosphere of the area complements the dining experience, especially for those looking to unwind by the waterfront.

Leisure & Business

Recreational facilities at The Sebel include a hot tub, an indoor swimming pool, and a fitness center. The hotel caters to business travelers with conference space, meeting rooms, and convenient amenities like wireless Internet access and express check-in/check-out options. Guests can also make use of discounted access to a nearby fitness facility, ensuring that both leisure and business needs are met during their stay. Safety features and excellent service contribute to a welcoming and secure environment.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe One-Bedroom King Suite
Max:
3 persons
72 m² 
Bed options:
1 King Size Bed
Sea view
Shower
Heating
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Executive One-Bedroom Queen Room
Max:
2 persons
90 m² 
Bed options:
1 King Size Bed
Shower
Heating
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One-Bedroom Queen Suite
Max:
2 persons
50 m² 
Bed options:
1 King Size Bed
Sea view
Shower
Heating
Check Prices
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Getting around

A list of all available modes of transport

City Center
Auckland 1.7 mi
Airports
Auckland (AKL) 17.7 mi
Train
Train Station - Britomart1700 ft
Train Station - Grafton 1.6 mi
Bus
Bus stop700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Security
  • Elevator
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Guest Parking

  • Electric kettle
  • Dryer
  • Cookware/ Kitchen utensils

Services

  • Laundry
  • Dry cleaning

Children

  • Cribs

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Sitting area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Washing machine
  • Free toiletries

Self-catering

  • Electric kettle
  • Dryer
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

85-89 Custom Street West, Auckland, New Zealand, 1010
Map view
85-89 Custom Street West, Auckland, New Zealand, 1010
Nearby
Museums
New Zealand Maritime Museum
700 ft
Church
St Patrick's Cathedral
1100 ft
Events
ANZ Viaduct Events Centre
1600 ft
Harbor
Princes Wharf
1200 ft
Bridges
Wynyard Crossing
1300 ft
Ferry Building 99 Quay Street
Ferry Building
1200 ft
Auckland CentralNew Zealand
Coast-to-Coast Walkway
600 ft
Restaurants
Monsoon Poon
1000 ft
Hobson St.
Oyster and Chop
500 ft
95-97 Customs Street West Market Sqaure
Giraffe Restaurant
300 ft
85-87 Customs Street West Viaduct Harbour
The Fox
300 ft
85-87 Customs Street West Viaduct Basin
Frida Cocina Mexicana & Tequila Bar
300 ft
85-89 Customs Street West Viaduct Basin
The V Grill
900 ft
95-97 Customs Street West
The Viaduct Grill
300 ft
99 Customs Street West Unit J
The Parasol & Swing Company
400 ft
7 / 204 Quay Street

Reviews and Ratings

Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
Great location
Large fridge in room
Expensive dining
Inexperienced wait staff
6.6/10
Nice
Rooms
7.1
Location
8.3
Service
7.4
Dining
5.0
Guest reviews
6.6/10
based on 9 review
7.6
7.6/10based on 1448 review
Julian
United Kingdom, April  2024
5.2/10

The hotel offers a great view over the Basin, although the rooms are in need of serious renovation and proper cleaning. The location is unbeatable for access to all the restaurants on the waterfront and the city center, but prices are relatively high. The dining experience could be improved as it is overpriced with poor quality food.

Rooms
5.0
The rooms had a great view over the Basin, but are very tired and in need of serious renovation. They were tidy and clean, but a little outdated.
Service
7.0
The staff were very attentive and welcoming, sorting out any issues promptly.
Location
8.0
The location is unbeatable, looking straight out at the restaurants on the viaduct and offering easy access to major roads.
Dining
5.0
The dining experience was farcical with eye-watering expensive and horrible food. Better options available in nearby restaurants.
Facilities
5.0
Facilities such as dry cleaning and laundry were available but lacked value for money.
Peter
United States of America, February  2024
7.6/10

I had a thoroughly enjoyable stay at the hotel. The rooms were excellent, overlooking the multi-storey car park, offering a spacious layout with convenient amenities like a large fridge, cooktop, dining table, and washer/dryer. Being a one-bedroom unit, I could easily close the door for privacy.

Rooms
9.0
The rooms were excellent and thoroughly enjoyable, equipped with great amenities.
Service
8.0
The service was very nice, with capable and efficient staff who were extremely helpful. Despite looking a bit tired, the staff was lovely and attentive, making the stay pleasant.
Location
10.0
The location of the hotel was amazing, right on the harbor with direct access to restaurants and bars. Being on the viaduct promenade, it provided easy access to various dining options and shops, making it a prime spot to explore the area.
Dining
5.0
The dining experience was disappointing, with eye-wateringly expensive options and inexperienced wait staff. The food quality was poor, impacting the overall satisfaction of the stay.
Facilities
8.0
The hotel offered great facilities, including dry cleaning and laundry services, adding convenience to the stay.
Great location
Expensive dining
J.
United States of America, January  2024
7.0/10

My stay at the hotel was a mixed experience. The rooms were equipped with a washing machine and dryer, which was very convenient at the end of my holiday. They were clean and comfortable, but unfortunately not soundproof. The service was a bit lacking as they attempted to charge for the room on the last night, but overall, they were nice and helpful. The location was excellent, with a view over the marina at Viaduct Harbour from my room. However, the dining options were disappointing and overpriced. Despite these drawbacks, the hotel is worth considering for its great location and overall comfort.

Rooms
8.0
The rooms were good and clean, quiet, and very comfortable.
Service
7.0
The service was a bit lacking as they attempted to charge for the room on the last night, but overall, they were nice and helpful.
Location
9.0
The location was worth it, with a view over the marina at Viaduct Harbour from my room.
Dining
5.0
The dining experience was far from satisfactory with eye-watering expensive prices and horrible food.
Facilities
The hotel offers home-made products for dining.
Michael
United States of America, November  2023
5.4/10

My stay at the hotel was a mixed experience. The location was fantastic, close to the Viaduct and Queen St, but the room had its flaws with noise from a club below and a lack of amenities like no milk for coffee. The service was hit or miss, with some staff being welcoming while others were unwelcoming. Dining options were subpar with high prices and inexperienced staff. The hotel had decent facilities but showed signs of wear and tear.

Rooms
6.0
The room was okay, with a decent bed and a reasonable size, but the noise from the club below and lack of milk for coffee were disappointing. The dated bathroom and tired look were also noticeable.
Service
5.0
The service varied from great and welcoming to unwelcoming and threatening, making it inconsistent overall.
Location
7.0
The location was ideal, near the Viaduct and Queen St, putting it right in the middle of all the action. However, noise could be an issue due to the proximity to a club.
Dining
5.0
The dining experience was a letdown with eye-watering prices, inexperienced staff, and horrible food quality.
Facilities
6.0
The hotel had decent facilities, but signs of wear and tear were evident, reflecting a somewhat tired ambiance.
Stephen
United Kingdom, October  2023
6.4/10

The hotel offers spacious rooms with kitchen and laundry facilities ideal for longer stays, though initial room satisfaction was lacking, but the Duty Manager provided alternative options promptly. The service was generally good, with friendly restaurant staff. The location is excellent near the waterfront, Viaduct, and Queen St, making it convenient for exploring the city. The dining experience was below par in terms of food quality and service. The facilities are decent overall.

Rooms
7.0
The room was large with a separate bedroom, great kitchen, and laundry facilities.
Service
7.0
The service was generally good, with friendly staff.
Location
8.0
The hotel's location near the waterfront, Viaduct, and Queen St offers plenty of options for activities and exploring the city.
Dining
5.0
The dining experience was not satisfactory, with overpriced and unappetizing food.
Facilities
6.0
The hotel offers basic facilities for a comfortable stay.
Debbie
United Kingdom, August  2023
7.0/10

The hotel room was spacious and had a great view of the sky tower, which suited our needs with its convenient amenities like the kitchen, washing machine, tumble dryer, and iron & board. However, the proximity to a noisy bar that stayed lively well past midnight was a drawback.

Rooms
7.0
The rooms provided a spacious layout with a wonderful view of the sky tower and contained all the necessary amenities for a comfortable stay.
Service
9.0
The service was exceptional, with staff going out of their way to accommodate our requests and being responsive throughout our stay.
Location
8.0
The location was ideal for exploring the nearby waterfront promenade, abundant restaurants, and bars, perfect for sightseeing and dining. However, staying on the 1st floor on a weekend could be noisy due to the DJ at the bar underneath.
Dining
5.0
While the dining options were varied and satisfactory, the experience was dampened by the high prices and inexperienced wait staff, resulting in a less-than-ideal dining experience.
Facilities
6.0
The hotel facilities were average, providing the necessary amenities without any standout features.
Jean
United Kingdom, July  2023
6.2/10

My stay at the hotel was a mix of positives and negatives. The location was great, offering a lovely view and close proximity to the city center and restaurants. The room, although matching the pictures and well-equipped, wasn't ready on time, leading to a delay in check-in. The service was friendly but lacked promptness. The dining experience was dreadful, with overpriced and inedible food. Despite these drawbacks, the facilities were decent, and the hotel's location was ideal for exploring the area.

Rooms
7.0
The room was exactly as per the picture we had seen when we booked, containing all necessary amenities like a kitchen, washing machine, and iron & board. However, it wasn't ready for check-in on time, leading to a few hours of waiting, which was disappointing.
Service
6.0
While the staff were friendly, their service lacked efficiency and promptness, which was a letdown.
Location
8.0
The location was great with a beautiful view and close proximity to the city center, ferries, and numerous restaurants. However, the cleanliness issue with thick dust on the glassware shelves was unacceptable.
Dining
5.0
The dining experience was far from satisfactory, with eye-watering prices, inexperienced staff, and inedible food. It was a dreadful experience overall.
Facilities
7.0
The facilities were decent, but the lack of attention to cleanliness in some areas was noticeable and could be improved.
James
United Kingdom, June  2023
8.6/10

I had a wonderful stay at the hotel with its fantastic views and the convenience of charging back to the room at affiliated restaurants. The only downside was that my room wasn't ready upon arrival.

Rooms
8.0
The room had a fantastic view and I could easily charge back to my room at affiliated restaurants.
Service
9.0
The staff went above and beyond, especially for my husband's birthday. They were lovely and the location in the city was fabulous.
Location
9.0
The hotel's location was excellent, being right among the viaduct at the Viaduct Harbour in Auckland. It was close to the city center, ferries, and plenty of restaurants.
Dining
8.0
The dining experience was great, especially the breakfast at MSocial. Fresh salads were a highlight.
Facilities
9.0
The facilities were top-notch, with excellent options for dry cleaning and laundry.
Fantastic views
Room not ready
Thomas
United Kingdom, May  2023
6.8/10

The hotel had mixed aspects with a smaller bed in a tidy, slightly outdated room, but the spacious suite with kitchenette and laundry facilities was a plus. The service shined with helpful and welcoming staff, yet the dining experience left much to be desired. The location was unbeatable right on the harbor, although a better view was expected. Overall, a solid choice with room for improvement.

Rooms
7.0
The room was tidy and clean although a little outdated, but the spacious suite with kitchenette and laundry facilities was a great feature.
Service
9.0
The staff were very helpful on check-in and checkout, making the experience enjoyable.
Location
8.0
The location was amazing right on the harbor, with a lively atmosphere and close proximity to many dining options.
Dining
5.0
The dining experience was far from ideal with expensive, unappetizing food and inexperienced staff.
Facilities
6.0
The hotel offered basic facilities, nothing extravagant but sufficient for a comfortable stay.
Great location
Expensive dining
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Rooms and Guests2 Guest, 1 Room